Ministry for Seniors and Accessibility 2020 Accessibility Compliance Report


Completing your accessibility compliance report

You must complete the mandatory fields on each page before you can move to the next page. Mandatory fields are marked with an asterisk (*).

To start, save the form on your computer. Be sure to open the form with Adobe Reader 10 or higher. You can save the form at any point in the process and return to it later. You may distribute the form within your organization for input before submitting.

You need the following to file your accessibility compliance report:

If not, you will need to complete a separate form for each organization.

Note: Users of assistive technology should pull up a list of buttons to get a list of the links on the form.

Begin your report

Follow these steps to complete your form:

  1. Download and save the form

  2. Enter your organization’s information

  3. Understand your requirements

  4. Answer the questions

  5. Certify and submit your report

If you have not received a confirmation number upon successfully submitting the form or have any questions please contact the AODA Contact Centre (ServiceOntario) at:

Toll free phone: 1-866-515-2025 TTY Toll free: 1-800-268-7095 Phone: 416-849-8276 TTY: 416-325-3408

Accessible alternate formats

If you need the accessibility compliance report in an accessible format, please email accessibility@ontario.ca.

Ministry for Seniors and Accessibility 2020 Accessibility Compliance Report



Instructions

All information you provide is subject to the Freedom of Information and Protection of Privacy Act.

Fields marked with an asterisk (*) are mandatory.

  1. Organization information


    Organization category *

    Business or Non-profit

    Number of employees range *

    50+ employees

    Reporting year

    2020

    Check if operating/business name is same as legal name Organization operating/business name

    Cropac Equipment Inc.

    Language preference for communications *

    English

    Business details Organization legal name * Cropac Equipment Inc. Business number (BN9) * 101209278


    Number of employees in Ontario *

    51

    Help Check this box if you have received an AODA identifier from the Ministry for Seniors and Accessibility


    Help

    Sector that best describes your organization’s principal business activity *

    Subsector (if possible)

    Industry group (if possible)

    Empty

    Help


    Mailing address

    Address where letters can be sent to the person responsible for coordinating the organization's AODA compliance activities.

    Country * Canada

    Type of address * Street address

    USA International

    Street address served by route Other


    Unit number

    Street number *

    1007

    Street name *

    South Service Road

    Street type

    Road

    Street direction

    City *

    Oakville

    Province *

    ON (Ontario)

    Postal code *

    L6L 6R3

    Business address

    Check if business address is same as mailing address

    (Address at which letters can be sent to the company director/officer accountable for the organization's compliance with the AODA.)


    Country * Canada


    Type of address * Street address

    USA International


    Street address served by route Other


    Unit number

    Street number *

    1007

    Street name *

    South Service Road

    Street type

    Road

    Street direction

    City *

    Oakville

    Province *

    ON (Ontario)

    Postal code *

    L6L 6R3

    Ministry for Seniors and Accessibility

    2020 Accessibility compliance report


    Organization category Business or Non-profit

    Number of employees range 50+

    Filing organization legal name Cropac Equipment Inc. Filing organization business number (BN9) 101209278

    Fields marked with an asterisk (*) are mandatory.

  2. Understand your accessibility requirements

    Before you begin your report, you can learn about your accessibility requirements at ontario.ca/accessibility Additional accessibility requirements apply if you are:

  3. Accessibility compliance report questions

    Instructions

    Please answer each of the following compliance questions. Use the Comments box if you wish to comment on any response.

    If you need help with a specific question, click the help links which will open in a new browser window. Use the link on the left to view the relevant AODA regulations and the link on the right to view relevant accessibility information resources.

    General

    1. Does your organization have written accessibility policies and a statement of commitment? * Yes No

      Read Ontario Regulation (O. Reg.) 191/11 s. 3: Establishment of accessibility policies

      Comments for question 1

      Learn more about your requirements for question 1


    2. Has your organization established, implemented and maintained a multi-year accessibility plan and posted it on your organization’s website? *

      Yes No

      Read O. Reg. 191/11 s. 4: Accessibility plans Comments for

      question 2

      Learn more about your requirements for question 2


    3. Does your organization provide appropriate training on the AODA Integrated Accessibility Standards Regulation and the Human Rights Code as it pertains to people with disabilities? *

      Yes No

      Read O. Reg. 191/11 s.7(2): Training Comments for

      question 3

      Learn more about your requirements for question 3

    4. Other than the requirements cited in the above questions, is your organization complying with all other applicable requirements in effect under the General section of the Integrated Accessibility Standards Regulation? *

      Yes No

      Read O. Reg. 191/11 Part 1: General

      Comments for question 4

      Learn more about your requirements for question 4


      Customer Service

    5. Is your organization complying with all applicable requirements under the Customer Service Standards? * Yes No

      Read O. Reg. 191/11 Part IV.2: Customer Service Standards Comments for

      question 5

      Learn more about your requirements for question 5


      Information and Communications

    6. Does your organization ensure that its feedback processes are accessible to people with disabilities by providing or arranging for accessible formats or communication supports, upon request, and do you notify the public of this accessible feedback policy? *


      Yes No

      Read O. Reg. 191/11 s. 11: Feedback

      Comments for question 6

      Learn more about your requirements for question 6


    7. Does your organization have a process to provide accessible formats and communication supports to people with disabilities in a timely manner and at no extra cost? *

      Yes No

      Read O. Reg. 191/11 s. 12(1): Accessible formats and communication supports Comments for

      question 7

      Learn more about your requirements for question 7


    8. Does your organization make its emergency procedures, plans or safety information available to the public? *

      (If Yes, you will be required to answer an additional question.)

      Yes No

      Read O. Reg. 191/11 s. 13: Emergency procedure, plans or public safety information

      Learn more about your requirements for question 8

      1. Does your organization provide its publicly available emergency procedures, plans or safety information in accessible formats to people with disabilities upon request? *

        Yes No

        Read O. Reg. 191/11 s. 13: Emergency procedure, plans or public safety information

        Comments for question 8.a

        Learn more about your requirements for question 8.a



    9. Other than the requirements cited in the above questions, is your organization complying with all other applicable requirements in effect under the Information and Communications Standards? *

      Yes No

      Read O. Reg. 191/11 Part II: Information and Communication Standards Comments for

      question 9

      Learn more about your requirements for question 9


      Employment

    10. Does your organization prepare individualized workplace emergency response information for employees with disabilities? *


      Yes No

      Read O. Reg. 191/11 s. 27(1): Workplace emergency response information

      Comments for question 10

      Learn more about your requirements for question 10


    11. Does your organization develop and have in place a written process for the development of documented individual accommodation plans for employees with disabilities? *

      Yes No

      Read O. Reg. 191/11 s. 28(1): Documented individual accommodation plans Comments for

      question 11

      Learn more about your requirements for question 11


    12. Other than the requirements cited in the above questions, is your organization complying with all other applicable requirements in effect under the Employment Standards? *

      Yes No

      Read O. Reg. 191/11 Part III: Employment Standards Comments for

      question 12

      Learn more about your requirements for question 12


      Design of Public Spaces

    13. Since your organization submitted its most recent accessibility compliance report, has your organization constructed new or redeveloped existing exterior paths of travel that it intends to maintain? *

      (if Yes, you will be required to answer an additional question.)


      Yes No

      Read O. Reg. 191/11 s. 80.21-80.31: Exterior paths of travel Learn more about your requirements for question 13

      1. Where applicable, do your newly constructed or redeveloped exterior paths of travel meet the technical and general requirements outlined in the Design of Public Spaces Standards? *

        Yes No

        Read O. Reg. 191/11 s. 80.21-80.31: Exterior paths of travel Comments for

        question 13.a

        Learn more about your requirements for question 13.a



    14. Since your organization submitted its most recent accessibility compliance report, has your organization constructed new or redeveloped existing outdoor public use eating areas? *

      (if Yes, you will be required to answer an additional question.)

      Yes No

      Read O. Reg. 191/11 s. 80.17: Outdoor public use eating areas, general requirements

      Learn more about your requirements for question 14

      1. Where applicable, do your newly constructed or redeveloped outdoor public use eating areas meet the general requirements outlined in the Design of Public Spaces Standards? *

        Yes No

        Read O. Reg. 191/11 s. 80.17: Outdoor public use eating areas, general requirements

        Comments for question 14.a

        Learn more about your requirements for question 14.a



    15. Since your organization submitted its most recent accessibility compliance report, has your organization constructed new or redeveloped existing outdoor play spaces? *

      (if Yes, you will be required to answer an additional question.)

      Yes No

      Read O. Reg. 191/11 s. 80.19-80.20: Outdoor play spaces Learn more about your requirements for question 15

      1. Where applicable, do your newly constructed or redeveloped outdoor play spaces meet the accessibility in design and consultation requirements outlined in the Design of Public Spaces Standards? *

        Yes No

        Read O. Reg. 191/11 s. 80.19-80.20: Outdoor play spaces

        Comments for question 15.a

        Learn more about your requirements for question 15.a



    16. Since your organization submitted its most recent accessibility compliance report, has your organization constructed new or redeveloped existing off-street parking? *

      (if Yes, you will be required to answer an additional question.)

      Yes No

      Read O. Reg. 191/11 s. 80.34-80.37: Accessible parking Learn more about your requirements for question 16

      1. Where applicable, does your newly constructed or redeveloped off-street parking meet the requirements outlined in the Design of Public Spaces Standards? *

        Yes No

        Read O. Reg. 191/11 s. 80.34-80.37: Accessible parking

        Comments for question 16.a

        Learn more about your requirements for question 16.a



    17. Since your organization submitted its most recent accessibility compliance report, has your organization constructed new service counters, (which includes replacing existing service counters)? *

      (if Yes, you will be required to answer an additional question.)

      Yes No

      Read O. Reg. 191/11 s. 80.41-80.42: Obtaining services Learn more about your requirements for question 17

      1. Where applicable, do your newly constructed service counters meet the requirements outlined in the Design of Public Spaces Standards? *

        Yes No

        Read O. Reg. 191/11 s. 80.41-80.42: Obtaining services

        Comments for question 17.a

        Learn more about your requirements for question 17.a



    18. Since your organization submitted its most recent accessibility compliance report, has your organization constructed new fixed queuing guides? *

      (If Yes, you will be required to answer an additional question.)

      Yes No

      Read O. Reg. 191/11 s. 80.42: Fixed queuing guides Learn more about your requirements for question 18

      1. Where applicable, do your newly constructed fixed queuing guides meet the requirements outlined in the Design of Public Spaces Standards? *

        Yes No

        Read O. Reg. 191/11 s. 80.42: Fixed queuing guides

        Comments for question 18.a

        Learn more about your requirements for question 18.a



    19. Since your organization submitted its most recent accessibility compliance report, has your organization constructed new or redeveloped existing waiting areas? *

      (if Yes, you will be required to answer an additional question.)

      Yes No

      Read O. Reg. 191/11 s. 80.43: Waiting areas Learn more about your requirements for question 19

      1. Where applicable, do your newly constructed waiting areas meet the requirements outlined in the Design of Public Spaces Standards? *

        Yes No

        Read O. Reg. 191/11 s. 80.43: Waiting areas

        Comments for question 19.a

        Learn more about your requirements for question 19.a



    20. Other than the requirements cited in the above questions, is your organization complying with all other applicable requirements in effect under the Design of Public Spaces Standards? *

    Yes No

    Read O. Reg. 191/11 Part IV.1 Design of Public Spaces Standards Comments for

    question 20

    Learn more about your requirements for question 20


    Ministry for Seniors and Accessibility

    2020 Accessibility Compliance Report


    Organization category Business or Non-profit

    Number of employees range 50+

    Filing organization legal name Cropac Equipment Inc. Filing organization business number (BN9) 101209278

    Fields marked with an asterisk (*) are mandatory.

  4. Accessibility compliance report summary

    Your responses to the questions on your accessibility report indicate that your organization is in compliance with AODA standards. Your organization may be audited to verify compliance.

  5. Accessibility compliance report certification

Section 15 of the Accessibility for Ontarians with Disabilities Act, 2005 requires that accessibility reports include a statement certifying that all the required information has been provided and is accurate, signed by a person with authority to bind the organization(s).


Note: It is an offence under the Act to provide false or misleading information in an accessibility report filed under the AODA.


The certifier may designate a primary contact for the Ministry for Seniors and Accessibility to contact the organization(s); otherwise the certifier will be the main contact.


Certifier: Someone who can legally bind the organization(s).


Primary Contact: The person who will be the main contact for accessibility issues.


Acknowledgement

I certify that I have the authority to bind all organizations specified in Section A of this form, *

I certify that the information in this report is accurate. *

Certification date (yyyy-mm-dd) * 2023-01-04

I certify that all the required information has been included in this report, and, *


Certifier information


Last name *

Cowie

First name *

Paula

Position title *

Director

Business phone number *

905-825-7827

Extension

Check here if TTY


Email *

paula.cowie@cropac.com

Alternate phone number

Extension

Fax number

Primary contact for the organization(s)

Check if the primary contact is same as the certifier


Last name *

Cowie

First name *

Paula

Position title *

Director

Business phone number *

905-825-7827

Extension

Check here if TTY


Email *

paula.cowie@cropac.com

Alternate phone number

Extension

Fax number